Statuses
Voucher and event ticket codes have a status attribute, the status is one of three things that decide if the code can be used for any action.
Last updated
Voucher and event ticket codes have a status attribute, the status is one of three things that decide if the code can be used for any action.
Last updated
| Status | Meaning |
|---|---|
| Status | Meaning |
|---|---|
Valid
The voucher is inside its validity dates and has balance that can be used.
Grace Period
The expiryDate is in the past but the graceExpiryDate is still in the future.
Partially Redeemed
Some but not all of the voucher balance has been used.
Redeemed
The voucher has already been fully used.
Void
The voucher was cancelled and the customer refunded if applicable.
Chargeback
A chargeback against the order occurred. A chargeback can be won in the future in which case the code will return to valid, assuming it has not expired. If the chargeback is lost then it remains in this status forever.
Not Yet Valid
The voucher will become valid to use in the future, check the validFromDate
Expired
The voucher has passed its expiryDate and graceExpiryDate